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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Process was simple and quick. Team was responsive and knowledgeable. Chris Franklin was great to work with. Best part of my experience was when my loan went to underwriting, approval, and so forth all the way up to closing because of the great customer service provided by Carmelita Villarreal. She proactively communicated by email and phone with updates, and promptly addressed all my questions. Very responsive. Very professional. Thank you so much Carmelita!
I was a current PennyMac customer and they help make this refi seamless. Great customer service all the way around!!!
very smooth process with easy communication.
There were some problems around the appraisal processing. It took me calling PennyMac multiple times to get answers. The final "ok" took a full three weeks after the appraisal was submitted for review. It appeared that there were some flaws in the process and communication was not very good during that time. "Just wait a little longer" is not a very professional answer. I would have expected a more proactive communication process.
Carmelita, was an Angel! I had many many questions, she was patient and always was there to answer them.
Ed and Erica were great
knowledgeable agents
Great refinance experience all around. Clinton was great to work with and the whole process was very easy. Thank you!
Very quick and easy
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,877 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.