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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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ALEXANDER N.'s profile image
ALEXANDER N. 
on Birdeye

4 years ago

Everyone that worked on our refi was knowledgeable and answered questions promptly and treated me with respect. Not to mention Pennymac beat out my original loan estimate at another company. Great experience, and I’m glad I’m sticking with PennyMac. 

MANUEL H.'s profile image
MANUEL H. 
on Birdeye

4 years ago

On several occasions I was asked for the same document. When I called for clarification I would only receive an email from Regina. I never received a return phone call ever from her. I had to speak to other representatives or the loan agent to get my answers resolved. Very unprofessional in my mind. 

JAMES A.'s profile image
JAMES A. 
on Birdeye

4 years ago

The process was very smooth, and using the website for our e-docs was great!  

JEFFREY G.'s profile image
JEFFREY G. 
on Birdeye

4 years ago

Everything went smooth and as expected, there were no problems. 

SARKOU M.'s profile image
SARKOU M. 
on Birdeye

4 years ago

Molly did. She great. 

SHERRI S.'s profile image
SHERRI S. 
on Birdeye

4 years ago

From the start Robert Tovar was honest and very helpful and up front with me and the expectations and time frame with Penny Mac and that didn't change or stop with the passing of my loan process onto Icenia Davis or any of the others at my mac team at Penny Mac. 

Shelton L.'s profile image
Shelton L. 
on Birdeye

4 years ago

Very clear communication and timely closing. 

ALPHONSINE S.'s profile image
ALPHONSINE S. 
on Birdeye

4 years ago

Easy, comprehensible, efficient process. 

Brendan C.'s profile image
Brendan C. 
on Birdeye

4 years ago

Fast, easy process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.