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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Ashley C.'s profile image
Ashley C. 
6 years ago

This was one of the most disorganized stressful experiences we have had with a loan. The communication was terrible, not just with our loan officer but with her supervisor as well. Our issues were not addressed until we had to go to the next level of management. If we do decide to refinance in the future, we will not be going with pennymac for our future needs. 

RODERICK C.'s profile image
RODERICK C. 
6 years ago

Our experience made us feel comfortable and important to complete our loan. 

Steven B.'s profile image
Steven B. 
6 years ago

Tracy and Alfred were both great to work with!!! 

VIRNA S.'s profile image
VIRNA S. 
6 years ago

Great communications 

CRAIG P.'s profile image
CRAIG P. 
6 years ago

Things were generally convenient and easy. It would have been nice to spend less time on hold on the phone though. 

Leonardo G.'s profile image
Leonardo G. 
6 years ago

Overall great experience 

JUAN R.'s profile image
JUAN R. 
6 years ago

Clear communication and frequent updates made it a pleasant experience. Erica was very helpful and great to deal with. 

KEVIN H.'s profile image
KEVIN H. 
6 years ago

Wonderful experience all around 

CRAIG M.'s profile image
CRAIG M. 
6 years ago

My loan closed just before the whole Corona virus outbreak happened. Everyone was very friendly and helpful and had a sense of urgency to my needs. I am extremely pleased that we got it finished before things started get bad. Thank you so much. It is a pleasure to continue to do business with you. Anthony was also very helpful in getting the refinance completed. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.