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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went smoothly.
This was one of the most disorganized stressful experiences we have had with a loan. The communication was terrible, not just with our loan officer but with her supervisor as well. Our issues were not addressed until we had to go to the next level of management. If we do decide to refinance in the future, we will not be going with pennymac for our future needs.
Our experience made us feel comfortable and important to complete our loan.
Eric Briggs was a pleasure to work with. Very professional, prompt and attentive. Me and my wife would highly recommend him to anyone considering a mortgage or a refinance. Thanks again!!
There were some hiccups that were addressed but could have been better communication regarding required documents in a timely fashion.
We had a very good experience with Penny Mac they helped me with the refinancing process. They helped me each step of the way. When I called all of the associates on my team were very helpful. Thank you for all the
Fast service and very friendly
Everything went as planned and it all started with Sydney Barnes (Loan Officer) getting the ball rolling. From there it was a seamless transition to Cheree' Payton (Home Loan Specialist) taking over and seeing that all my questions were answered in a timely manner. I want to thank the whole "M.A.C Team" for their dedicated effort in helping us reach our end goal and completing the entire refinance process rather quickly. Kudos to PennyMac! Much appreciated!
Clear communication and frequent updates made it a pleasant experience. Erica was very helpful and great to deal with.
PENNYMAC has a 4.5 star rating with 6,886 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.