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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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CARLOS DE H.'s profile image
CARLOS DE H. 
6 years ago

Everything went smoothly. 

Ashley C.'s profile image
Ashley C. 
6 years ago

This was one of the most disorganized stressful experiences we have had with a loan. The communication was terrible, not just with our loan officer but with her supervisor as well. Our issues were not addressed until we had to go to the next level of management. If we do decide to refinance in the future, we will not be going with pennymac for our future needs. 

RODERICK C.'s profile image
RODERICK C. 
6 years ago

Our experience made us feel comfortable and important to complete our loan. 

LENNY G.'s profile image
LENNY G. 
6 years ago

Eric Briggs was a pleasure to work with. Very professional, prompt and attentive. Me and my wife would highly recommend him to anyone considering a mortgage or a refinance. Thanks again!! 

Thomas M.'s profile image
Thomas M. 
6 years ago

There were some hiccups that were addressed but could have been better communication regarding required documents in a timely fashion. 

Robert D.'s profile image
Robert D. 
6 years ago

We had a very good experience with Penny Mac they helped me with the refinancing process. They helped me each step of the way. When I called all of the associates on my team were very helpful. Thank you for all the 

Michael F.'s profile image
Michael F. 
6 years ago

Fast service and very friendly 

JOHN F.'s profile image
JOHN F. 
6 years ago

Everything went as planned and it all started with Sydney Barnes (Loan Officer) getting the ball rolling. From there it was a seamless transition to Cheree' Payton (Home Loan Specialist) taking over and seeing that all my questions were answered in a timely manner. I want to thank the whole "M.A.C Team" for their dedicated effort in helping us reach our end goal and completing the entire refinance process rather quickly. Kudos to PennyMac! Much appreciated! 

JUAN R.'s profile image
JUAN R. 
6 years ago

Clear communication and frequent updates made it a pleasant experience. Erica was very helpful and great to deal with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.