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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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William Thompson S.'s profile image
William Thompson S. 
on Birdeye

2 years ago

Excellent customer service 

Jimmie K.'s profile image
Jimmie K. 
on Birdeye

2 years ago

Pleasant experience 

Scott C.'s profile image
Scott C. 
on Birdeye

2 years ago

Use the phone when the client requests it 

Shirley P.'s profile image
Shirley P. 
on Birdeye

2 years ago

I am not the most sophisticated person when it comes to uploading documents everyone I worked with were so patient and professional!!! Because of them they made what could have been a very painful experience quite easy!!! 

Brett J.'s profile image
Brett J. 
on Birdeye

2 years ago

Going with a different mortgage company!!!!!!! 

Valeria K.'s profile image
Valeria K. 
on Birdeye

2 years ago

He was always available and very helpful. 

Jason C.'s profile image
Jason C. 
on Birdeye

2 years ago

Process was easy and clear. Laci was a great communicator, appreciated all of her help. 

Robert O.'s profile image
Robert O. 
on Birdeye

2 years ago

I've worked for a few banks and started with mortgages. Andrew is knowledgable and able to communicate extremely well. I knew exactly where we were at and what I needed to do through the entire process and it was effortless. 

Brian B.'s profile image
Brian B. 
on Birdeye

2 years ago

Communication! The entire PennyMac team was confused and unproductive. If it were not for the supervisors, we would have canceled the loan and gone else where. We were asked for documents that PennyMac already had and then asked for documents not needed. When we asked questions or guidance on the things PennyMac asked for we would sometimes not get a response until we asked to speak to a supervisor. When we finally got fed up and talked to the supervisor, she was very helpful. Communications appeared to be the biggest obstac... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.