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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Excellent customer service
Pleasant experience
Use the phone when the client requests it
I am not the most sophisticated person when it comes to uploading documents everyone I worked with were so patient and professional!!! Because of them they made what could have been a very painful experience quite easy!!!
Going with a different mortgage company!!!!!!!
He was always available and very helpful.
Process was easy and clear. Laci was a great communicator, appreciated all of her help.
I've worked for a few banks and started with mortgages. Andrew is knowledgable and able to communicate extremely well. I knew exactly where we were at and what I needed to do through the entire process and it was effortless.
Communication! The entire PennyMac team was confused and unproductive. If it were not for the supervisors, we would have canceled the loan and gone else where. We were asked for documents that PennyMac already had and then asked for documents not needed. When we asked questions or guidance on the things PennyMac asked for we would sometimes not get a response until we asked to speak to a supervisor. When we finally got fed up and talked to the supervisor, she was very helpful. Communications appeared to be the biggest obstac... read more
PENNYMAC has a 4.5 star rating with 6,879 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.