PENNYMAC

ANNETTE R. 

on Birdeye

4 years ago

Very unprofessional, did not return my calls timely. Documents were requested multiple times after providing what was needed. Asked to speak with manager. Manager never returned my call. Overall horrible experience. 

Guy P. 

on Birdeye

4 years ago

EVERYTHING WENT GREAT 

Margarita Q. 

on Birdeye

4 years ago

Great customer service, thank you! 

Edgard M. 

on Birdeye

4 years ago

Ms Ivy was amazing. Keep up the excellent work and wonderful personality. Extremely communicative despite the 3 hr time zone which was amazing. Thank you thank you again. Mr Edgard and Kim Martinez. 

Victor Garcia I. 

on Birdeye

4 years ago

Anita Grayson was wonderful to work with. She always stayed in contact and made the process as easy as it could have been. Thank you for the great service you provided. 

James C O. 

on Birdeye

4 years ago

The process was fast and easy. The team was great. Everyone I spoke to were professional and easy to work with. 

Deborah C. 

on Birdeye

4 years ago

I had a great team of LOAN Officers who was able to assist me in everything and in every direction I needed to go. When I had a Computer Problem or Douc Sign, someone was there to walk me the step by step, the underwriter and the Closing Officer performed a Great Job whenever I had a question I made a call and got the answer right away. The Mac Team Served Me Well And 8 Will Highly Recommend This Company To Anyone I Know That Is Trying To Purchase Some Property. 

Colin L. 

on Birdeye

4 years ago

Good job laronda 

MAREK S. 

on Birdeye

4 years ago

Better communication between the internal teams to get a prompt answer to simple questions. We had to delay our closing because the communication about when to make a payment on the existing loan was not answered on time and incorrect information was given.