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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Uriel C.'s profile image
Uriel C. 
on Birdeye

4 years ago

numbers went up and down, was told one thing next was another thing, even though amounts were not much, accuracy was missing evn to closing day when I got a surprised monthly payment that had gone up when just a few days prior it was lower. As a whole, service was OK. 

SEAN L.'s profile image
SEAN L. 
on Birdeye

4 years ago

Clear communication and great follow up. 

John M.'s profile image
John M. 
on Birdeye

4 years ago

Great service. Quick and easy. 

KAREN M.'s profile image
KAREN M. 
on Birdeye

4 years ago

Brent and Solina were awesome!!! They explained things in terms I could understand, which was extremely important to me. They didn't assume I knew what their terms meant and were happy to explain them to me. Very patient. 

STEVEN H.'s profile image
STEVEN H. 
on Birdeye

4 years ago

Just think i could have gotten a better rate and its done now no sense in cring over spoiled mike 

JOHN H.'s profile image
JOHN H. 
on Birdeye

4 years ago

All communications were professional and accurate. I would work with PennyMac again. 

JUDITH M.'s profile image
JUDITH M. 
on Birdeye

4 years ago

Everyone I spoke with was very clear with the process and answered all my questions. 

HERIBERTO ROMAN A.'s profile image
HERIBERTO ROMAN A. 
on Birdeye

4 years ago

Dealing with John Buchanan was very good. Respects to the fact he gave the truth about every step of the way. And even when the Mac Team was not as proactive in responding to me about correct figures John got on it when I called and resolved it correctly. The only one thing I did not like was that the Mac team had to pull my credit twice and yes it still does pull the credit score down. Yes not much however they really should not have had to pull it a second time due to it was pulled already 

Thomas W.'s profile image
Thomas W. 
on Birdeye

4 years ago

Very nice staff. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.