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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
numbers went up and down, was told one thing next was another thing, even though amounts were not much, accuracy was missing evn to closing day when I got a surprised monthly payment that had gone up when just a few days prior it was lower. As a whole, service was OK.
Clear communication and great follow up.
Great service. Quick and easy.
Brent and Solina were awesome!!! They explained things in terms I could understand, which was extremely important to me. They didn't assume I knew what their terms meant and were happy to explain them to me. Very patient.
Just think i could have gotten a better rate and its done now no sense in cring over spoiled mike
All communications were professional and accurate. I would work with PennyMac again.
Everyone I spoke with was very clear with the process and answered all my questions.
Dealing with John Buchanan was very good. Respects to the fact he gave the truth about every step of the way. And even when the Mac Team was not as proactive in responding to me about correct figures John got on it when I called and resolved it correctly. The only one thing I did not like was that the Mac team had to pull my credit twice and yes it still does pull the credit score down. Yes not much however they really should not have had to pull it a second time due to it was pulled already
Very nice staff.
PENNYMAC has a 4.5 star rating with 6,877 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.