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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Erica Sanchez followed up and communicated in a very timely fashion. She was on top of it. Follow up and communication is often missing in many businesses that I do business with. This was not the case with Erica and PennyMac.
easy to close the loan
Refinancing was a breeze. Quick and easy!
Upon receiving my closing documents, I was informed by the notary public that I needed to write a check for an additional $142.00 because there was additional cost that wasn't factored in. I had NO previous notification by PennyMac that I would owe this money. Also, I never received any closing documents to view via online from PennyMac 1-2 days before the notary public arrived. Also, at my closing with the notary public, I received from PennyMac another PennyMac client's closing documents. :(
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Sorry no comment at this time
Overall, the process went smoothly and the team communicated regularly.
Great communication and accurate communication and very informative explanations and Great Expectations this is what I describe working with PennyMac for my experience with PennyMac. Thanks; R.V.H.
Great people and easy to work with.
PENNYMAC has a 4.5 star rating with 6,880 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.