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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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HERMAN G.'s profile image
HERMAN G. 
on Birdeye

4 years ago

Erica Sanchez followed up and communicated in a very timely fashion. She was on top of it. Follow up and communication is often missing in many businesses that I do business with. This was not the case with Erica and PennyMac. 

ANITA W.'s profile image
ANITA W. 
on Birdeye

4 years ago

easy to close the loan 

ANDY J.'s profile image
ANDY J. 
on Birdeye

4 years ago

Refinancing was a breeze. Quick and easy! 

DARLENE W.'s profile image
DARLENE W. 
on Birdeye

4 years ago

Upon receiving my closing documents, I was informed by the notary public that I needed to write a check for an additional $142.00 because there was additional cost that wasn't factored in. I had NO previous notification by PennyMac that I would owe this money. Also, I never received any closing documents to view via online from PennyMac 1-2 days before the notary public arrived. Also, at my closing with the notary public, I received from PennyMac another PennyMac client's closing documents. :( 

BRYAN M.'s profile image
BRYAN M. 
on Birdeye

4 years ago

😊👍🏻 

Dulcie Brown - G.'s profile image
Dulcie Brown - G. 
on Birdeye

4 years ago

Sorry no comment at this time 

JAMES B.'s profile image
JAMES B. 
on Birdeye

4 years ago

Overall, the process went smoothly and the team communicated regularly. 

Roland H.'s profile image
Roland H. 
on Birdeye

4 years ago

Great communication and accurate communication and very informative explanations and Great Expectations this is what I describe working with PennyMac for my experience with PennyMac. Thanks; R.V.H. 

JOSEPH P.'s profile image
JOSEPH P. 
on Birdeye

4 years ago

Great people and easy to work with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.