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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Overall got what I wanted out of the refinance.
Very quick refinance. I was about to refinance with better.com . But you gave me a call and I got a better rate.
Everyone that I talked to was always pleasant and never pushy or overbearing getting through the process. I enjoyed that my answers to my questions were answered late evening and sometimes weekends when I wasn't expecting them. It was a seamless process. Good Job!!
The Pennymac team did an excellent job communicating throughout the refinance process. The sales person was honest and direct with the costs and listened to my goals. They found a solution that worked for me and delivered on the agreed upon solution.
It took longer to close the loan than I expected.
Cheree Payton did a great and wonderful job and should be financially rewarded at the next review time. It was a pleasure dealing with her in every respect !
First, let me say that Lana and Ben were great from beginning to end. I rate shopped and Ben was extremely helpful. I felt that he was being honest, upfront, and shared everything. My experience with another company during that time was not equivalent. I felt like I was getting all the info that I needed from Ben to make a good decision. Lana was on point, helpful, kind, a great communicator, and very available! I'm extremely thankful for all she did to help me close and for her understanding!
AJ did an excellent job of keeping in touch weekly and answering any questions I had.
The online portal was helpful in relaying necessary documents. The refinance team was courteous and informative when responding to any questions and concerns we had. It was very convenient being able to sign off on our loan at our home, after work hours. The only concern we had was that when the closing needed to be postponed, we hadn’t received revised closing information until we initiated contact with the company. However, once that was done, all went smoothly.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.