PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
Select a rating
Bryan W.'s profile image
Bryan W. 
6 years ago

Great experience! 

Aydelena A.'s profile image
Aydelena A. 
6 years ago

The whole PennyMac Team was AWESOME! this process was one of a kind. Very fast and painless. 

ROBERT N.'s profile image
ROBERT N. 
6 years ago

Timely service, great communication. 

Jennifer M.'s profile image
Jennifer M. 
6 years ago

My loan was really good when Catherine was helping me and once I got moved with Brent I didn’t have communication. He called me once and that was it 

Rafael Z.'s profile image
Rafael Z. 
6 years ago

The communication, accuracy and especially the willingness to work with my situation. I have never met a loan company the really cares about their customers like pennymac. My loan officer was the best I felt like I was working with family everytime we talked. I WOULD DEFINITELY RECOMMEND PENNYMAC TO ALL MY FAMILY AND FRIENDS 

Elizabeth T.'s profile image
Elizabeth T. 
6 years ago

Loan processing was easy and painless. Nekita was great in giving updates on where I was with my loan, and followed up with my concerns promptly. There was one minor hiccup, but I say that's a win for a loan as there's usually way more that can come up. Thank you for staying professional and patient with me. 

STEVEN S.'s profile image
STEVEN S. 
6 years ago

First, let me say that Lana and Ben were great from beginning to end. I rate shopped and Ben was extremely helpful. I felt that he was being honest, upfront, and shared everything. My experience with another company during that time was not equivalent. I felt like I was getting all the info that I needed from Ben to make a good decision. Lana was on point, helpful, kind, a great communicator, and very available! I'm extremely thankful for all she did to help me close and for her understanding! 

Samantha F.'s profile image
Samantha F. 
6 years ago

AJ did an excellent job of keeping in touch weekly and answering any questions I had. 

Laurie K.'s profile image
Laurie K. 
6 years ago

The online portal was helpful in relaying necessary documents. The refinance team was courteous and informative when responding to any questions and concerns we had. It was very convenient being able to sign off on our loan at our home, after work hours. The only concern we had was that when the closing needed to be postponed, we hadn’t received revised closing information until we initiated contact with the company. However, once that was done, all went smoothly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.