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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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SANDRA S.'s profile image
SANDRA S. 
on Birdeye

4 years ago

Excellent Customer Service. 

JING T.'s profile image
JING T. 
on Birdeye

4 years ago

Agents are easy to work with. Status is readily available and I was kept posted on the status all the time. 

ELLIOT P.'s profile image
ELLIOT P. 
on Birdeye

4 years ago

Very thorough and quick to help 

Daniel M.'s profile image
Daniel M. 
on Birdeye

4 years ago

Susan Aowrang is awesome. Even though I work in a secure building, and my cell phone often does not work during the day, Susan was always available to speak with me when we couldn't connect during my normal work hours. 

Doran W.'s profile image
Doran W. 
on Birdeye

4 years ago

The professional, Nichole Littleon!!!!!!! 

Linda T.'s profile image
Linda T. 
on Birdeye

4 years ago

Cameron made the initial process very easy. Communicated well. Gave good, clear instructions. Once he passed my loan onto the the MyMacteam person, it got worse. He didnt communicate much. I kept having to ask him what was going on and trying to understand next steps. No explanations, poor communication. The beginning with Cameron was great. The end with Paul was not good. 

Jennifer W.'s profile image
Jennifer W. 
on Birdeye

4 years ago

Seamless and timely. 

Derek T.'s profile image
Derek T. 
on Birdeye

4 years ago

Good 

JOHN S.'s profile image
JOHN S. 
on Birdeye

4 years ago

Documents were provided through the process and the closing was accomplished the same day as planned 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.