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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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NATALIE M.'s profile image
NATALIE M. 
on Birdeye

4 years ago

I was skeptical to use such a large company, but Gil and the MAC team were super helpful and helped me through all the steps on the phone. The loan closed even quicker than expected and was pretty painless. I will say the website could use some work. Not mobile friendly and often freezes when trying to access documents. Overall, happy with the service. 

Paul Cardenas I.'s profile image
Paul Cardenas I. 
on Birdeye

4 years ago

Great service! 

TAMU S.'s profile image
TAMU S. 
on Birdeye

4 years ago

Had a good experience very communicative. 

LARRY M.'s profile image
LARRY M. 
on Birdeye

4 years ago

First. Mr. Johnson was really good to work with. The problem was after it left him to the next agent. 1. I never got a copy of my appraisal. 2. The closing papers were incorrect and had to start over again. 3.There were a lot of miscommunication about the second closing. 4 The second closing papers were incorrect. 5 A document that had to be e signed for the third closing could not be signed when I opened my documents. It had to be sent to me by fed ex , Same crap, says past 500 characters ca  

CHARLES C.'s profile image
CHARLES C. 
on Birdeye

4 years ago

I know everyone rates to be on vacation, but when Karen was gone, it was hard to get someone to answer my questions. 

VICTOR P.'s profile image
VICTOR P. 
on Birdeye

4 years ago

Great 

ROLAND E.'s profile image
ROLAND E. 
on Birdeye

4 years ago

You have a great team ,work hard and love to help.I thank everyone of you . 

Edmund D.'s profile image
Edmund D. 
on Birdeye

4 years ago

Cameron Freeland assisted me with a refi at a time when I was caring for a very sick parent in the hospital. During my long days at the hospital I called PennyMac to inquire about refi and was paired with Cameron . He helped me get all the documents together and sent from my smart phone. He kept me calm when I was having difficulty viewing thins or getting the information needed. He was patient and understanding and took into account the added stress II was experiencing at the hospital. 

MICHAEL H.'s profile image
MICHAEL H. 
on Birdeye

4 years ago

Fantastic question experience. Michael was professional, courteous, and extremely helpful. Fast process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.