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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I was skeptical to use such a large company, but Gil and the MAC team were super helpful and helped me through all the steps on the phone. The loan closed even quicker than expected and was pretty painless. I will say the website could use some work. Not mobile friendly and often freezes when trying to access documents. Overall, happy with the service.
Great service!
Had a good experience very communicative.
First. Mr. Johnson was really good to work with. The problem was after it left him to the next agent. 1. I never got a copy of my appraisal. 2. The closing papers were incorrect and had to start over again. 3.There were a lot of miscommunication about the second closing. 4 The second closing papers were incorrect. 5 A document that had to be e signed for the third closing could not be signed when I opened my documents. It had to be sent to me by fed ex , Same crap, says past 500 characters ca
I know everyone rates to be on vacation, but when Karen was gone, it was hard to get someone to answer my questions.
Great
You have a great team ,work hard and love to help.I thank everyone of you .
Cameron Freeland assisted me with a refi at a time when I was caring for a very sick parent in the hospital. During my long days at the hospital I called PennyMac to inquire about refi and was paired with Cameron . He helped me get all the documents together and sent from my smart phone. He kept me calm when I was having difficulty viewing thins or getting the information needed. He was patient and understanding and took into account the added stress II was experiencing at the hospital.
Fantastic question experience. Michael was professional, courteous, and extremely helpful. Fast process.
PENNYMAC has a 4.5 star rating with 6,877 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.