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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The entire process took nearly 5 months, Sumayyah rarely contacted me and when she did it was to say that everything was in and fine, and it WASN'T fine. Then sends notices urgently that stuff was not completed. When it had been completed months earlier. My wage stubs "expired" 3 times I believed because the process took so long. I have refinanced several times and this was hands down the worst refy experience we have ever had. We had to contact the original PennyMac contact Mason to actually get anything done.
Raveena was very nice & communicative
I have already reported our issues with how the closing was conducted in the middle of us dealing with Hurricane Ida.
Better communication from start to finish. I could never reach Andrew directly and each time I spoke with a My MAC team member I had to repeat myself. Very frustrating and time consuming.
Glenn was very communicative and always kept me fully updated on the progress of my loan application. To be honest, I wasn't actually responding to any of his messages, because I didn't have any questions at any point in the process due to his clear communication!
Max was truly a pleasure to work with, very personable and easy to talk to, made the process much easier to get through. Always communicated back with me if he wasn’t available at the time I reached out to him. Thanks Max for all you do, Wishing you a great year going forward. 🙂
This box is irritating.
A timely experience in communication. There was a gap in communication at times, possibly due to time zones
I appreciated that the loan process was made to follow the challenging schedule that I had been promised initially and that I was able to communicate with PennyMac at whatever point I needed them to explain something to me.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,893 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.