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PENNYMAC

4.5

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Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Sandra S.'s profile image
Sandra S. 
4 years ago

PENNYMAC'S online portal was.difficult and I couldn't reach anyone to ask for help. This system needs to be.more user friendly for not-so-computer-savey persons such as myself 

Khamsisavath K.'s profile image
Khamsisavath K. 
4 years ago

Maxwell was very professional and knowledgeable about the loan process. He made it easy to communicate and get loan moving. A+ thank you Maxwell. 

Pia S.'s profile image
Pia S. 
4 years ago

Better communication from start to finish. I could never reach Andrew directly and each time I spoke with a My MAC team member I had to repeat myself. Very frustrating and time consuming. 

ALLAN T.'s profile image
ALLAN T. 
4 years ago

Email communication answered promptly. 

Laurent T.'s profile image
Laurent T. 
4 years ago

Everything was handled fast and professional 

Melvin D.'s profile image
Melvin D. 
4 years ago

My my experience was great because everything they told me that’s what happened at the end of closing I’m saving a lot on my mortgage and that is more important so that’s why it was clear 

Terry G.'s profile image
Terry G. 
4 years ago

Great help throughout the whole process. 

Phillip S.'s profile image
Phillip S. 
4 years ago

if the doc server had spoken better english and not confuse me on the disbursement of funds!!! 

Tuahe C.'s profile image
Tuahe C. 
4 years ago

We were told that if closed on time we would be able to defer our next mortgage payment for up to 2 months but it was only a month . The loan processor lied and the rep Lauren working my loan had other statements that contradicts what the initial guy quoted me. It was a mess and she took awhile to even get back to me. Getting in touch with her was a process and not timely. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.