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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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CATHERINE G.'s profile image
CATHERINE G. 
on Birdeye

2 years ago

Clear articulation on the part of John and then Molly. Friendly & patient with having to repeat items I didn’t hear or understand. Great experience with live representatives who didn’t speak with foreign accents one had to wade through! 

Raed K.'s profile image
Raed K. 
on Birdeye

2 years ago

Better communications between loan officers in the loan service department is much needed! We were requested to send some documents several times due to the lack of communications between Emanual Huerta and Tony Torres and that alone pushed back the loan progress several times Also lastly my APR was slightly higher than quoted initially that almost made us want to call it off but we did not want to start all over again with another financial institution for the refinance and waste another 3-4 months so we had to compromise ... read more

Mario L.'s profile image
Mario L. 
on Birdeye

2 years ago

Great service 

Henry M.'s profile image
Henry M. 
on Birdeye

2 years ago

Noone could have ask for a better group of people to work with. They all knew their jobs to the fullest. PennyMac employees was ready and willing to assist at anytime. I always had my questions answered completely before moving on to the next step going forward towards completion. I actually missed them once our transaction was ended. I enjoyed working with them. Thank you, ladies and gentlemen with PennyMac. Great Job! 

Steven F.'s profile image
Steven F. 
on Birdeye

2 years ago

Friendly, helpful staff. 

Tiana C.'s profile image
Tiana C. 
on Birdeye

2 years ago

Very helpful and went out of his way to get us exactly what we were hoping for. made the process very seamless and was very easy to get a hold of 

Debra L.'s profile image
Debra L. 
on Birdeye

2 years ago

Seems like weeks drug on. Why? 

Bradford C.'s profile image
Bradford C. 
on Birdeye

2 years ago

Erica went above and beyond to make the whole process effortless for me I really appreciate her! 

Melvin D.'s profile image
Melvin D. 
on Birdeye

2 years ago

My my experience was great because everything they told me that’s what happened at the end of closing I’m saving a lot on my mortgage and that is more important so that’s why it was clear 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.