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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Patricia J.'s profile image
Patricia J. 
on Birdeye

2 years ago

The over all experience was great and I have told all friends to go Penn Mac for their Loans. I have been with Penny Mac for a long time , Actually since 1910. 

Jackie S.'s profile image
Jackie S. 
on Birdeye

2 years ago

Wanda was great. Signing of documents went much faster than I had anticipated. 

Karina G.'s profile image
Karina G. 
on Birdeye

2 years ago

Laci was amazing! She was an advocate for me, making sure everything was right. She was kind and so helpful! 

Raymond H.'s profile image
Raymond H. 
on Birdeye

2 years ago

The entire process was completed with no mis-understandings and as initially explained to me that it would be. Very good system 

Stephen R.'s profile image
Stephen R. 
on Birdeye

2 years ago

Excellent staff.Very straight forward process.Excellent company to have your mortgage with. 

Thomas N.'s profile image
Thomas N. 
on Birdeye

2 years ago

Excellent service. 

JEBODIAH B.'s profile image
JEBODIAH B. 
on Birdeye

2 years ago

Briana communicated clearly and timely throughout the entire loan process. 

Derek I.'s profile image
Derek I. 
on Birdeye

2 years ago

Your online system is terrible which makes frustrating feelings. I feel that in this age PennyMac is way behind. Your website and response times are unacceptable. Duality of requesting documents. My personal grade for website is f or FAILING TERRIBLY. Imagine going to website to pay bill and get a message from your servers system slow please try again later. Just paraphrasing but p*** poor in my humble respectful opinion. Your greedy upper management needs to be ashamed of itself. Worse website in my 66 years of life... read more

Joyce W.'s profile image
Joyce W. 
on Birdeye

2 years ago

Over all good 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.