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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Britney explained the process step by step and helped us every step of the way. She was very patient with us.
The communication between team members were not consistent. Everyone was not on the same page. Documents were repeatedly submitted over and over.
Easy process, great experience.
I was very impressed with how quickly and efficiently the loan process proceeded from the application to closing. Thank you PennyMac!
Brittany was very good to work with. There was a hiccup with the final acceptance: we got conflicting reports on when we'd made it to the final approval stage. At one point, we got notification we were approved and we could scheduled the closing; it was two weeks before that information was hammered out and the closing was scheduled. It took nearly 2 months -- part of that was because our roof needed repair -- which I told the loan office initially was part of the reason we wanted money -- but we had to get it repaired b... read more
I have taken out several loans from different lenders, PennyMac was the easiest and quickest process of them all. They didn't continually come back requesting more documents every time things went into underwriting. I would highly recommend!
Awesome job by Brittany and each and everyone that made this happen..Brittany answered all of our questions along the way...PennyMac is definitely the way to go!! Thank you!! Alfred & Irene
Great all the way around!
Underwriting took too long and required too many documents. They requested the same documents multiple times and could not understand a private mortgage I had with my mother. They could not see that I paid off PayPal and actually overpaid even though I provided a statement showing that fact. We could have closed much sooner if they didn't have such an issue understanding PayPal. The document portal is pitiful. Once a document is uploaded, there is not way to upload additional documents. The app has been subpar since it was r... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,397 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.
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