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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,404 reviews
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Kenneth L.'s profile image
Kenneth L. 
on Birdeye

2 years ago

I worked with several individuals, all of whom were helpful and kept me apprised of where I was in the process. 

Jean F.'s profile image
Jean F. 
on Birdeye

2 years ago

My experience with Ms Brittany Jones was extremely professional and highly satisfying. Ms Jones communication skills were excellent and she handled the refinance procedure with total competency. In summary my experience in dealing with Ms Jones and the Penny Mac team was awesome 😌 👌. 

Frank Cates I.'s profile image
Frank Cates I. 
on Birdeye

2 years ago

Easy, fast and convenient 

Kristine G.'s profile image
Kristine G. 
on Birdeye

2 years ago

1) We had multiple people calling, requesting the same info 2) The day before closing I was sent a rude email (2:30pm ) requesting bank info for my business. It said "Having trouble verifying your business is operating and open" What steps were taken before the afternoon before closing to verify my successful business of 18 years was operating? The email was inappropriate with negative connotations. We closed but I wish we had used a different company. 3) Sandi had me totally stressed out about downloading bank informati... read more

Michael H.'s profile image
Michael H. 
on Birdeye

2 years ago

My wife had questions and she promptly received her answers. 

Joel P.'s profile image
Joel P. 
on Birdeye

2 years ago

My experience with Penny Mac was great! Process was smooth and quick. Thank you 

Shawn E.'s profile image
Shawn E. 
on Birdeye

2 years ago

I have nothing to compare it to, so it was great, I guess. 

Kevin N.'s profile image
Kevin N. 
on Birdeye

2 years ago

Sandi was super helpful, and walked us through the myriad of questions we had throughout the process. And we closed on time. 

DIWANI L.'s profile image
DIWANI L. 
on Birdeye

2 years ago

Great service! A+++++ 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,404 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.