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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,421 reviews
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RYAN C.'s profile image
RYAN C. 
3 years ago

This was great experience from start to finish. The communication and directions of what to do were super clear and easy to follow. The portal made it super easy to upload the requested documents. Highly recommend Pennymac 

April H.'s profile image
April H. 
3 years ago

Brittany did a great job keeping me informed every week. I appreciated her patience in answering any questions that I had. She definitely made the process smooth for us. 

Kenneth L.'s profile image
Kenneth L. 
3 years ago

I worked with several individuals, all of whom were helpful and kept me apprised of where I was in the process. 

Jean F.'s profile image
Jean F. 
3 years ago

My experience with Ms Brittany Jones was extremely professional and highly satisfying. Ms Jones communication skills were excellent and she handled the refinance procedure with total competency. In summary my experience in dealing with Ms Jones and the Penny Mac team was awesome 😌 👌. 

Frank Cates I.'s profile image
Frank Cates I. 
3 years ago

Easy, fast and convenient 

Kristine G.'s profile image
Kristine G. 
3 years ago

1) We had multiple people calling, requesting the same info 2) The day before closing I was sent a rude email (2:30pm ) requesting bank info for my business. It said "Having trouble verifying your business is operating and open" What steps were taken before the afternoon before closing to verify my successful business of 18 years was operating? The email was inappropriate with negative connotations. We closed but I wish we had used a different company. 3) Sandi had me totally stressed out about downloading bank informati... read more

Michael H.'s profile image
Michael H. 
3 years ago

My wife had questions and she promptly received her answers. 

Joel P.'s profile image
Joel P. 
3 years ago

My experience with Penny Mac was great! Process was smooth and quick. Thank you 

Shawn E.'s profile image
Shawn E. 
3 years ago

I have nothing to compare it to, so it was great, I guess. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,421 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.