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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The only thing that we were a little disappointed in was the physical checks that were sent to us to close out the bills. In this day and age it is easier and faster to take care of these things on line. With physical checks being sent through the mail, too many things could happen. We would have rather the money transferred electronically to us that way we could have distributed it accordingly and instantly.
Process was good
Phillip Sandstrom, loan officer made my the experience for my family very understandable, this was our first time refi and we were nervous but he was able to calm our nerves and help us my husband and I understand the process and answer our questions very promptly and professionally. a great nice friendly people person guy! that made us feel comfortable and confident in the process. thank you Phillip! you are an asset to Penny Mac and should def promote within! The Wilkinson Family
Great smooth experience
No comment
everythings good
Tynisha was great person to talk on the phone . Answer all my questions that I ask and she very patient with me because I’m not a computer person
From start to finish we had friendly professionals, that worked with us and provided us the information and the help that we needed. We have been a customer of PennyMac for over five years and never had a problem. WE have always had a pleasant experience and hope it will continue. Thank you!!!
From the beginning to the end the whole loan team is very helpful and impressive 👏 especially John Wilbanks himself.
PENNYMAC has a 4.5 star rating with 5,421 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.