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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,421 reviews
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Rick W.'s profile image
Rick W. 
4 years ago

It seemed the team from PennyMac were not all on the same page, it was very frustrating at times. Paul tried , I felt, to get me info and to try and wrap up everything in a timely manner. 

Jason B.'s profile image
Jason B. 
4 years ago

Easy re-finance 

Matthew C.'s profile image
Matthew C. 
4 years ago

When I started this process I was told we’d get the $22k cash and our monthly payment would be $1985. I geared all of my information and the start date for my job was entered incorrectly so we spent over a week going back and forth to get that fixed so the system would stop asking me for paperwork that didn’t exist. I finally had to call to get it resolved after I’d been told it was fixed. Then we get the paperwork and the cash out was set at $18k. $4k less than what I was told. The guy was able to get it fixed, but that als... read more

Lena B.'s profile image
Lena B. 
4 years ago

The whole loan process from start to finish was quick and the MAC team that worked with me on my loan were very professional and proficient, everything was explained and if I had questions, they were quick to answer, I would highly recommended this company and the team that helped me through closing. 

Amy T.'s profile image
Amy T. 
4 years ago

Extremely pleased with the service I received from Sandi. My experience with the notary was less than ideal and necessitated additional communication for documents that were incomplete or completed incorrectly. The title company was very helpful with this process. 

Jeremy R.'s profile image
Jeremy R. 
4 years ago

This was a wonderful experience. It honestly maybe the easiest and best purchasing experience I’ve had. Great work Tynisha and the PennyMac Team! 

Jaime S.'s profile image
Jaime S. 
4 years ago

Done very timely! 

albert l.'s profile image
albert l. 
4 years ago

The only reason why I gave such a high rating was because of Tynisha Robinson!! Anytime that I called there and Tynisha Robinson didn’t answer the phone and I had gotten someone else I didn’t feel like anyone cared there was a couple of times that I was just going to forget the refinance but when Tynisha Robinson would call me back she would calm me down and explain Things so that I would understand and she has such a calming Voice she she really made me feel like family 

RAYMOND F.'s profile image
RAYMOND F. 
4 years ago

THANK YOU VERY MUCH, MAC TEAM AND PENNYMAC! MR AND MRS RAYMOND FERRER 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,421 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.