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PENNYMAC

4.5
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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,397 reviews
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Charlotte C.'s profile image
Charlotte C. 
on Birdeye

a year ago

The loan process was very outstanding The team on point . I was able to talk to real people always; they accessed my file and answer questions specific to my application and process. I was very pleased and recommend this financial institution. The experience was great I am very grateful; thank you 

Gary T.'s profile image
Gary T. 
on Birdeye

a year ago

TOO many requests for same information previously sent!! Not understanding retired military don’t receive a monthly pay statement. No apparent understanding of military disability pay. BNT required us to sign a lien document but person in charge of that didn’t know why (we don’t have any liens on this house-or any house we’ve owned. We signed it, later said we didn’t have to sign it-no lien. It appeared to me that there was a lack of communication in the organization. 

Justin B.'s profile image
Justin B. 
on Birdeye

a year ago

It was all simple and easy. Very helpful 

Jason H.'s profile image
Jason H. 
on Birdeye

a year ago

The service was overall one the best I have experienced . Awesome work Penny Mac team. 

Alfonso V.'s profile image
Alfonso V. 
on Birdeye

a year ago

Thank you, Brittany. You were absolutely vital in the refi process! 

RYAN C.'s profile image
RYAN C. 
on Birdeye

a year ago

This was great experience from start to finish. The communication and directions of what to do were super clear and easy to follow. The portal made it super easy to upload the requested documents. Highly recommend Pennymac 

April H.'s profile image
April H. 
on Birdeye

a year ago

Brittany did a great job keeping me informed every week. I appreciated her patience in answering any questions that I had. She definitely made the process smooth for us. 

Kenneth L.'s profile image
Kenneth L. 
on Birdeye

a year ago

I worked with several individuals, all of whom were helpful and kept me apprised of where I was in the process. 

Jean F.'s profile image
Jean F. 
on Birdeye

a year ago

My experience with Ms Brittany Jones was extremely professional and highly satisfying. Ms Jones communication skills were excellent and she handled the refinance procedure with total competency. In summary my experience in dealing with Ms Jones and the Penny Mac team was awesome 😌 👌. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,397 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m. 

Need help? Contact us.

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