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PENNYMAC

4.5
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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,397 reviews
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Roger Mayberry J.'s profile image
Roger Mayberry J. 
on Birdeye

a year ago

Overall the experiance was alot less painful than i initialy thought. My refinance took about 3 weeks to do wich seemed pretty fast to me. 

Mary O.'s profile image
Mary O. 
on Birdeye

a year ago

I was very satisfied with all elements and receivable of my cash out refinance!! 

Darin P.'s profile image
Darin P. 
on Birdeye

a year ago

The process was very easy and smooth. 

Erika B.'s profile image
Erika B. 
on Birdeye

a year ago

Ty made this process very easy, thank you! 

Latoya W.'s profile image
Latoya W. 
on Birdeye

a year ago

Proper communication, We had a very very hard time with someone getting back to us when they promised they would, this was very frustrating process :( 

Rick W.'s profile image
Rick W. 
on Birdeye

a year ago

It seemed the team from PennyMac were not all on the same page, it was very frustrating at times. Paul tried , I felt, to get me info and to try and wrap up everything in a timely manner. 

Jason B.'s profile image
Jason B. 
on Birdeye

a year ago

Easy re-finance 

Matthew C.'s profile image
Matthew C. 
on Birdeye

a year ago

When I started this process I was told we’d get the $22k cash and our monthly payment would be $1985. I geared all of my information and the start date for my job was entered incorrectly so we spent over a week going back and forth to get that fixed so the system would stop asking me for paperwork that didn’t exist. I finally had to call to get it resolved after I’d been told it was fixed. Then we get the paperwork and the cash out was set at $18k. $4k less than what I was told. The guy was able to get it fixed, but that als... read more

Lena B.'s profile image
Lena B. 
on Birdeye

a year ago

The whole loan process from start to finish was quick and the MAC team that worked with me on my loan were very professional and proficient, everything was explained and if I had questions, they were quick to answer, I would highly recommended this company and the team that helped me through closing. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,397 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m. 

Need help? Contact us.

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