PENNYMAC

BRADLEY B. 

on Birdeye

4 years ago

Good communication and easy to navigate through. 

ERIC B. 

on Birdeye

4 years ago

Sandi and JC did an awesome job making sure our refinancing experience on 3 properties at once was smooth, efficient, and either saved us money or met our monetary and interest rate goals! Thank you! 

RICHARD T. 

on Birdeye

4 years ago

Promt service and followup 

ANDREW F. 

on Birdeye

4 years ago

Nice work, made my refinance as painless as possible 

Mauro P. 

on Birdeye

4 years ago

Very courteous and gave me fast answers to all my questions and closing was pretty fast.... 

Donald P. 

on Birdeye

4 years ago

........... 

Kevin K. 

on Birdeye

4 years ago

Austin did a great job. He was very professional as was the other members of the team i dealt with. There is a lot of confusion involved with this type of transaction, and I didn't have a complete understanding always. Also, I was encouraged to shop for lower rates and was told PennyMac would compete with those rates. That didn't happen, but still an overall great experience with your team. Also, the documents misspelled my wife's name throughout which was very disappointing, and caused some concern over accuracy of the othe... read more

Amber M. 

on Birdeye

4 years ago

Would have been nice to not had to send the same documents multiple times. I understand when things expire but they should not have expired in the first place if the loan process did not take so long. Communication could have been better 

Suresh C. 

on Birdeye

4 years ago

honestly i was scared with the way loan process went on, during the process several times i felt i selected a bad choice (picking Pennymac among available options), terrible experience. i dont even know if i am going to get approved or not till the last min.