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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Better communication and support throughout the process.
Fast process, Accurate Communication on documents required by Underwriting and a smooth closing. Great experience all around.
The entire process, lack of communication, repeated requests of documentation, and length of time from start to finish was unacceptable and unprofessional.
Title company was the reason for delayed closing.
It was our third financing with PennyMac. Each one was a positive experience.
Someone who knew what was going on and relayed that to me. Having my closing documents correct and ready on time. Telling me how much I need to close. I had to call the title company on the way to closing to find out we’ how much I needed for closing
Communication. I feel I spoke to too many different people. I recieved no help with the documents and the portal. I had to request assistance more than once. It would have been better to have had one point person to answer my questions and request documents. It would have neen nice to have had my phone calls and emails answered in a timly fashion. On line portal was very difficult to manuver. I know we are all on line but I had no one to help me without calling and calling.
The PennyMac personnel & Jessuca Wheeler were superior in every way ! They made the entire process simple & pleasant.
Frank is good in communication and responding to your need asap.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,408 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.