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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Outstanding
All of my expectations were met Great experience
Everything was outstanding - from beginning to close; except I shredded the check when closing by accident and I still have yet to receive the reissued check from the Escrow company!
There’s an automated documents request system that is used and it contradicts what has actually been submitted. On several occasions, I had already submitted requested documents but then was sent an automated email asking for them to be submitted. It caused some confusion during the process.
Very professional
The process was smooth and everyone kept us informed every step of the way.
Joseph called me every week during the process, even if there was nothing new to report! Now THAT is great customer service!! Thank you 😊
Great communication and close was actually earlier than anticipated!
Great people working for Penny Mac
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,404 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.