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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,421 reviews
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Jay Y.'s profile image
Jay Y. 
4 years ago

From my loan agent to the closing person, everyone was friendly and professional. 

Rodney M.'s profile image
Rodney M. 
4 years ago

Jessica Wheeler was very helpful and answered all of my questions clearly and accurately! Her input help me make the decision to refinance and bolstered my confidence in PENNYMAC for our home loan 

DENNIS C.'s profile image
DENNIS C. 
4 years ago

All was great 

Allison M.'s profile image
Allison M. 
4 years ago

Schae was very pleasant to work with and made the process go smoothly! Thank you so much!! 

William H.'s profile image
William H. 
4 years ago

Joseph called me every week during the process, even if there was nothing new to report! Now THAT is great customer service!! Thank you 😊 

Lora Z.'s profile image
Lora Z. 
4 years ago

I was told I was getting money back, but at closing, I was asked to pay for the taxes (I already sent out on my own because I wasn't informed of this). Thye had to cancel the closing and reschedule for a few days later. the next person who came for the closing was not given the updated papers and we had to cancel that closing too. I had a difficult time getting answers and getting in touch with Mr. Woodie after this. I did have someone else help me and the third time, the loan finally closed. 

Glenn Baker S.'s profile image
Glenn Baker S. 
4 years ago

We were told what to expect and any questions we had were answered promptly. The process was effortless. 

Barbara H.'s profile image
Barbara H. 
4 years ago

We had problems with your firm early in the process, but the ending with Elyccia was great! 

Kathleen T.'s profile image
Kathleen T. 
4 years ago

I have already answered this question at length. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,421 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.