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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Thanks a bunch Kyle. You were persistent in getting in touch with me (I have meetings almost all day long); your performance I rate as OUTSTANDING!
Timely and incredible service and professionalism. Top star rating.
Took awhile to understand what was needed. The instruction were not very clear. Software was not very informing.
Paul was great. The rest of the team once it switched from Paul wasn’t the best. It took multiple times to get them to correct documents and they weren’t always the most responsive. If I could have dealt with Paul through the whole process I think it would have been a lot smoother.
Everyone was so helpful in making the process successful!
Good communication through the whole process.
I am not a very "easy" grader. Recent experiences with other financial services providers I used to rely on have been unexpectedly unpleasant. BUT the experience at PennyMac was very good. And it was Tiffany who made the difference. I would be happy to jump on the phone and say why. She was extraordinary in her understanding of how to get things done and her ability to get them done. She helped fix other parts of the process that might not have gone well without her. She has a brain, a heart and an eye for good business. We ... read more
Great service and smooth process
Communication was excellent all the way through closing
PENNYMAC has a 4.5 star rating with 5,404 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.