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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,404 reviews
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Brian M.'s profile image
Brian M. 
2 years ago

Thanks a bunch Kyle. You were persistent in getting in touch with me (I have meetings almost all day long); your performance I rate as OUTSTANDING! 

Edward K.'s profile image
Edward K. 
2 years ago

Timely and incredible service and professionalism. Top star rating. 

Robert K.'s profile image
Robert K. 
2 years ago

Took awhile to understand what was needed. The instruction were not very clear. Software was not very informing. 

David D.'s profile image
David D. 
2 years ago

Paul was great. The rest of the team once it switched from Paul wasn’t the best. It took multiple times to get them to correct documents and they weren’t always the most responsive. If I could have dealt with Paul through the whole process I think it would have been a lot smoother. 

Kenneth W.'s profile image
Kenneth W. 
2 years ago

Everyone was so helpful in making the process successful! 

DEBORAH M.'s profile image
DEBORAH M. 
2 years ago

Good communication through the whole process. 

Ann R.'s profile image
Ann R. 
2 years ago

I am not a very "easy" grader. Recent experiences with other financial services providers I used to rely on have been unexpectedly unpleasant. BUT the experience at PennyMac was very good. And it was Tiffany who made the difference. I would be happy to jump on the phone and say why. She was extraordinary in her understanding of how to get things done and her ability to get them done. She helped fix other parts of the process that might not have gone well without her. She has a brain, a heart and an eye for good business. We ... read more

Maritza P.'s profile image
Maritza P. 
2 years ago

Great service and smooth process 

Marc S.'s profile image
Marc S. 
2 years ago

Communication was excellent all the way through closing 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,404 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.