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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
PENNYMAC TEAM WITH FRANKJOHNSON, DAN PEDRAZA & OTHERS CLOSELY AND DILIGENTLY WORKED WITH ME UP TO THE LAST SECOND ENSURING THE LOAN CLOSED AT THE TARGETED DATE. THANKS A LOT GUYS GOR FOR ALL YOUR GREAT TEAM EFFORTS!
It was good to have a Team from PennyMac to support and answer my questions regardless of the number of times I asked.
I lowered my interest rate and monthly payment.
Better communication. Being able to always talk to the same person and not having to keep repeating myself. When the process initiated, we were never told that we would be handed off to another individual, or team. We should have had that explanation instead of a phone call from a stranger.
Underwriting process took too long.
slow processing
Thanks for the easy experience!
I want to be clear. Much of my grievances are not with Frank. I feel he did as good of a job as he could. My issues are with the Load agent who took my information. I did not want to refinance and it was based on a cold call I gave it a shot. I gave very specific conditions to why I wanted to refinance which included no cash at closing. He made commitments he could not keep and he maxed all the information I gave him instead of what I recommended. when the appraisal came through it was at my suggestion which was less than th... read more
Good experience with PennyMac
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,422 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.