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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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Steven H.'s profile image
Steven H. 
2 years ago

It was good to have a Team from PennyMac to support and answer my questions regardless of the number of times I asked. 

JERRY J.'s profile image
JERRY J. 
2 years ago

I lowered my interest rate and monthly payment. 

Konika R.'s profile image
Konika R. 
3 years ago

Underwriting process took too long. 

Boyeoun S.'s profile image
Boyeoun S. 
3 years ago

slow processing 

MELENIE R.'s profile image
MELENIE R. 
3 years ago

All was great 

Michael Eric S.'s profile image
Michael Eric S. 
3 years ago

I have a VA loan. Pennymac made the entire experience, from to start-to-finish, fast, easy, and overall fantastic. The process only took about 2 weeks. I was able to lock in my rate extremely fast which was a decrease of 1% from my original rate. This will result in significant savings. Thank you for everything. 

Wayne Davis I.'s profile image
Wayne Davis I. 
3 years ago

I want to be clear. Much of my grievances are not with Frank. I feel he did as good of a job as he could. My issues are with the Load agent who took my information. I did not want to refinance and it was based on a cold call I gave it a shot. I gave very specific conditions to why I wanted to refinance which included no cash at closing. He made commitments he could not keep and he maxed all the information I gave him instead of what I recommended. when the appraisal came through it was at my suggestion which was less than th... read more

Jesus L.'s profile image
Jesus L. 
3 years ago

Good experience with PennyMac 

JOHN T.'s profile image
JOHN T. 
3 years ago

All aspects of the loan were for the most part closed profiently, there was pretty good communication. However, the closing costs were a bit high and tended to fluctuate. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.