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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,410 reviews
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James M.'s profile image
James M. 
3 years ago

Thanks for the easy experience! 

Wayne Davis I.'s profile image
Wayne Davis I. 
3 years ago

I want to be clear. Much of my grievances are not with Frank. I feel he did as good of a job as he could. My issues are with the Load agent who took my information. I did not want to refinance and it was based on a cold call I gave it a shot. I gave very specific conditions to why I wanted to refinance which included no cash at closing. He made commitments he could not keep and he maxed all the information I gave him instead of what I recommended. when the appraisal came through it was at my suggestion which was less than th... read more

Johnnie T.'s profile image
Johnnie T. 
3 years ago

Being able to lower my monthly mortgage payment is always great. 

Deann W.'s profile image
Deann W. 
3 years ago

They were very responsive and communicated well. The only thing is I was told they keep the loan in house and a month after closing we received paperwork that our loan has been taken over by a different company. 

NICO T.'s profile image
NICO T. 
3 years ago

Penny Mac is great I'm a Desert Storm Veteran Disabled VA Loan five stars 

Claudia R.'s profile image
Claudia R. 
3 years ago

Good communication 

Lee King I.'s profile image
Lee King I. 
3 years ago

The load process was seamless. I was very happy with the service I received from PennyMac. 

JOHN BROSH J.'s profile image
JOHN BROSH J. 
3 years ago

they were good 

Jeffrey S.'s profile image
Jeffrey S. 
3 years ago

Everything went exactly as described. Kiera was exceptional in every way… no complaints whatsoever. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,410 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.