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PENNYMAC

4.5

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Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,414 reviews
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James M.'s profile image
James M. 
3 years ago

Thanks for the easy experience! 

Wayne Davis I.'s profile image
Wayne Davis I. 
3 years ago

I want to be clear. Much of my grievances are not with Frank. I feel he did as good of a job as he could. My issues are with the Load agent who took my information. I did not want to refinance and it was based on a cold call I gave it a shot. I gave very specific conditions to why I wanted to refinance which included no cash at closing. He made commitments he could not keep and he maxed all the information I gave him instead of what I recommended. when the appraisal came through it was at my suggestion which was less than th... read more

Johnnie T.'s profile image
Johnnie T. 
3 years ago

Being able to lower my monthly mortgage payment is always great. 

Deann W.'s profile image
Deann W. 
3 years ago

They were very responsive and communicated well. The only thing is I was told they keep the loan in house and a month after closing we received paperwork that our loan has been taken over by a different company. 

NICO T.'s profile image
NICO T. 
3 years ago

Penny Mac is great I'm a Desert Storm Veteran Disabled VA Loan five stars 

Claudia R.'s profile image
Claudia R. 
3 years ago

Good communication 

Lee King I.'s profile image
Lee King I. 
3 years ago

The load process was seamless. I was very happy with the service I received from PennyMac. 

JOHN BROSH J.'s profile image
JOHN BROSH J. 
3 years ago

they were good 

Jeffrey S.'s profile image
Jeffrey S. 
3 years ago

Everything went exactly as described. Kiera was exceptional in every way… no complaints whatsoever. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,414 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.