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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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MARY V.'s profile image
MARY V. 
2 years ago

The team was extremely helpful and patient with me. I had a lot of questions, sometimes the same questions. It was frustrating to me not understanding some of the process however, they were always helpful and understanding. Thank you for all your help during this time. I would totally recommend your services to friends and family. 

Kelly A.'s profile image
Kelly A. 
2 years ago

From beginning to end the process was easy and seamless. 

Charlean Richardson M.'s profile image
Charlean Richardson M. 
2 years ago

I am not real tech savvy and don’t like doing things by email. I felt unsure of things when I would receive emails every day or so requesting yet another look at documents that I really did not understand. Guess I just like doing things more in person. 

Michael H.'s profile image
Michael H. 
2 years ago

Easy and painless. Everything went smoothly. 

Jean D.'s profile image
Jean D. 
2 years ago

Thank you Mary God bless 

Bernard B.'s profile image
Bernard B. 
2 years ago

Frank Johnson made this whole experience go smoothly. He always had an answer to every question I had. I am pleased to have been able to work with him throughout this refinance process. Thank you 👏🏻👏🏻👏🏻 

Laura R.'s profile image
Laura R. 
2 years ago

It was a very smooth process with good communication throughout. 

TENLEY S.'s profile image
TENLEY S. 
2 years ago

PennyMac made this process so easy! From the moment I spoke with a lending agent, to the time that I signed the papers, everything was well explained, and done according to my expectations. There was a delay in signing due to my getting Covid, and there was another delay with the title company having to change the verbiage in the Quick Claim Deed to meet my state's requirements. However, PennyMac was not at fault for either of these delays and, in fact, kept me updated on what was required to be done and when. I HIGHLY r... read more

Vilma M.'s profile image
Vilma M. 
2 years ago

Great experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.