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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,416 reviews
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Melissa W.'s profile image
Melissa W. 
4 years ago

Everything was very smooth. In the final phone call before closing, however, I was told that my monthly payment would be around $726 and I was to get $1100 back that I was to go over with the notary how I would like that refunded. My payment is more around $750 and there was no refund. Which both are fine because I would have just reapplied any refund to my loan, but the information should be uniform for no unexpected surprises and confusion. 

SAMUEL S.'s profile image
SAMUEL S. 
4 years ago

Wonderful experience! 

HARRY K.'s profile image
HARRY K. 
4 years ago

all was well and exciting 

Charles B.'s profile image
Charles B. 
4 years ago

Communication was lacking as our loan application initially was canceled without our knowledge, for no good reason and no explanation. We waited several weeks thinking it was being reviewed and no one notified us it had been canceled. 

Cameron P.'s profile image
Cameron P. 
4 years ago

There was a long period of time i asked for multiple phones calls back and they were never returned 

Pol G.'s profile image
Pol G. 
4 years ago

The process was easy and fast . They lowered my payment after I refinance my house... 

Crystal S.'s profile image
Crystal S. 
4 years ago

It was very easy and much faster than the estimate that was given. 

DARRYL W.'s profile image
DARRYL W. 
4 years ago

The overall process was great. I gave the agent 0 because I didn’t talk to her. I think she was out of office and we actually dealt with other people. Who was great btw 

CHRISTOPHER C.'s profile image
CHRISTOPHER C. 
4 years ago

Asked for the same documentation more than once. And a four month process seems a bit long. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,416 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.