PENNYMAC

Barbara C. 

on Birdeye

4 years ago

Excellent experience!!! 

Prabhakar I. 

on Birdeye

4 years ago

Great job by PennyMac . It was above expectations. 

Madhav D. 

on Birdeye

4 years ago

Great communication and friendly behavior. 

Goseline L. 

on Birdeye

4 years ago

This process was seamless and quicker than my initial closing. Really appreciate it. 

Jaime M. 

on Birdeye

4 years ago

I was very impressed that Penny Mac was able to find an agent to close during our vacationing in California. 

CHARLES MCCANTS J. 

on Birdeye

4 years ago

Tynisha was a delight to work with. Professional and personable and great about updating status of loan process. PennyMac, on the other hand., less so. Continuing to send emails touting rates less than my rate. 

Jwauhn P. 

on Birdeye

4 years ago

Mr. Fryer is very knowledgeable and professional, he answered all questions promptly and if he didn’t have immediate an answer, he informed he would find out from upper echelon and got back with me in a timely manner. I would definitely refer PennyMac and Mr Fryer to family and friends. He’s a true asset to his department and Company 

Craig L. 

on Birdeye

4 years ago

It was a cluster...first no appraisal needed, then it was needed. Closing g costs were very high, interesting rate quote was higher than first quoted. Loan was denied after 2 months because of wrong info which Penny Mac was notified about...then loan was back on...then the closing date kept getting g pushed back...almost stopped the process a few times because of all the screw ups. Would I use Penny Mac again....not sure...sorry but it is what it is! 

Dionne W. 

on Birdeye

4 years ago

I was still charged a small appraisal fee, but they used my previous appraisal that was done through someone else. Also process took over 2 months to complete.