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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,422 reviews
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Alan R.'s profile image
Alan R. 
4 years ago

Quick and painless. 

Aung W.'s profile image
Aung W. 
4 years ago

Thank you for all your help! 

Louise E.'s profile image
Louise E. 
4 years ago

Xxxxxxxxxxxx 

Rebecca H.'s profile image
Rebecca H. 
4 years ago

Justin was great and I enjoyed working with him but the closing date was delayed and when I did close my name was wrong on all the documents. When I let Pennymac know that right away, no one contacted me. I had to reach out again to get an answer. I still wasn't told what would happen. 

Stanley C.'s profile image
Stanley C. 
4 years ago

Was very pleased with the service ,John provided and courteous and help with step by step through the loan process I appreciate all the help he gave us thank you very much, Patricia 

Cedric L.'s profile image
Cedric L. 
4 years ago

ok. it just takes too long. plus, PennyMac already held the mortgage and they see the pay history of on time payments, so no need to waste time with unnecessary paperwork. 

Eleazar Gonzalez J.'s profile image
Eleazar Gonzalez J. 
4 years ago

Good service. Had some trouble navigating in the system. 

Cosmo Ordunez I.'s profile image
Cosmo Ordunez I. 
4 years ago

Overall the experience was good. However, when the amount of the loan and the monthly payment amount changed, I would have liked notification and an explanation. For example, if you take your vehicle to a mechanic and he gives you a quote for a repair and that estimate changes during the repair process, he is required by law to notify the person and get their approval for the new amount. This is my only problem with the process. 

Manuel R.'s profile image
Manuel R. 
4 years ago

My experience with the whole loan process went really well 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,422 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.