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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Justin was great and I enjoyed working with him but the closing date was delayed and when I did close my name was wrong on all the documents. When I let Pennymac know that right away, no one contacted me. I had to reach out again to get an answer. I still wasn't told what would happen.
Knowing the documents up front and being more in touch with the title company and realtor.
ok. it just takes too long. plus, PennyMac already held the mortgage and they see the pay history of on time payments, so no need to waste time with unnecessary paperwork.
The process was fast, clear, and the staff was friendly
It was a smooth, educational and stress free experience refinancing my property with PennyMac. From the start, everyone I spoke with was kind, friendly, informative and I never felt rushed when asking questions. I was kept informed every step of the way and the transaction closed quickly as promised. I will recommend PennyMac to friends and family.
Good service. Had some trouble navigating in the system.
Our whole refinance experience with PennyMac and Kyle was frustrating. We were scheduled to closed two times and each time it was canceled. The second time, we were not notified of the cancellation and wasted a whole day off from work. Extremely rude. We also had to do hours (not exaggerating) worth of leg work to get this process moving. The only bright spot of this process was Brandais, sales manager. She was very helpful and supportive. I’m grateful to have this refi behind us.
Gianna made the process very easy she answered all questions I had and kept in touch through the whole process. I believe my loan was held up by the underwriter being lazy and slow and took a month longer than the initial closing date that I received to request one more document that I could’ve sent immediately if requested in the beginning.
My experience with the whole loan process went really well
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,421 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.