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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Customer service was lacking, attitude was not nice, and not knowledgeable about questions that were asked
Great customer service. Very informative and helpful.
The process was very efficient and clear. I was communicated to consistently and when there were issues, they were resolved quickly.
They communicated very good Always let us know about the process
I LOVE YOU GUYS!!!
I was not involved in this process. My spouse initiated it and communicated with you primarily. I was asked for employment documents via email, then someone else told my spouse that I didn't need to submit them. Very confusing. Lastly, the process took far longer than I would have expected for a simple refi. I don't know what the delays were.
Too many small issues that i kept having to correct. Never spoke to same agent twice. delayed close not clear info on why things held up. Felt things should have gone more smoothly As existing customer.
I got my loan refinanced
Everything went smoothly, and a lot quicker than expected.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,421 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.