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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Well first of all shout out goes to Sandi McMillin excellent and went above and beyond but the loan process agent not so much i was lied to would not return my call or his manager would not call i submitted docments with better interest rate and cost from amerisave mortgage with 2.75 interest rate for 30yrs and less cost and more money back to me and Phillip Brown and his manager would not even acknowledge me or call i am still not happy with whole process Sandi McMillin was the only the compassionate and got the ball rollin... read more
Everything was clear
Mr. Johnson was outstanding with his communication and response time to any questions I had. He demonstrates customer service excellence with every conversation. He made the process exceptionally easy and I would absolutely recommend him to anyone looking at a refinance.
Fast Service
Our loan documents were repeatedly incorrect, from veteran status to employment status. They forgot our names. Documents were requested repeatedly. We were incorrectly informed of repairs that needed to be made, costing us extra money. Due to your company's error, we nearly lost the house, and our closing date was pushed back three times, causing substantial issues with my employment. Time sensitive paperwork and test results sat on Paul's desk for days without being communicated to us. It was the worst experience I've ever ... read more
Was a very easy experience! I avoided doing it for awhile and wish I had done it sooner!
Everything was timely.
Great service!
Jessica Wheeler was always thorough and very nice! Communication was great
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,421 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.