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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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Jeffrey G.'s profile image
Jeffrey G. 
3 years ago

After over a week going through the closing process and doing a cash out refinance, I now HAVE to reach out to the title company because the payout check was sent to me under my loan companies name rather than to the address that was provided to you guys when I signed the closing papers. If you actually took the time to look over the payout information I provided with the signed closing papers, I wouldn't be caught in this predicament cleaning up after you guys. 

Geoffrey T.'s profile image
Geoffrey T. 
3 years ago

Very easy, quick and accurate experience from start to finish. 

Stanley Whittaker S.'s profile image
Stanley Whittaker S. 
3 years ago

Everybody was very helpful from day 1 to the closing 

Daniel L.'s profile image
Daniel L. 
3 years ago

Process done well. Thx. 

Stephen F.'s profile image
Stephen F. 
3 years ago

I can tell you what could have made it better... and I'm not sure this falls on Gianna or someone else but the title company (the one PennyMac recommended) and PennyMac could not get on the same page about what the closing costs were supposed to be. My loan officers kept telling me closing costs were ZERO. But I kept getting emails from the title company telling me I owed $720. Despite multiple calls and assurances from representatives of the title company and PennyMac that the closing costs would/should be $0... Come signi... read more

BRYAN Bledsoe J.'s profile image
BRYAN Bledsoe J. 
3 years ago

The process was a great one 

JEREMY W.'s profile image
JEREMY W. 
3 years ago

Thank you for helping me through the process for refinancing. I’ve had 3 loans with y’all and will continue to use u in the future 

Brian R.'s profile image
Brian R. 
3 years ago

No recommendations. Hard to get excited about a refinance. My expectations were met. 

Steven N.'s profile image
Steven N. 
3 years ago

Brittany was very efficient and effective! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.