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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,422 reviews
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JANET B.'s profile image
JANET B. 
4 years ago

Maliaka was a pleasure to work with! 

Rebecca H.'s profile image
Rebecca H. 
4 years ago

Justin was great and I enjoyed working with him but the closing date was delayed and when I did close my name was wrong on all the documents. When I let Pennymac know that right away, no one contacted me. I had to reach out again to get an answer. I still wasn't told what would happen. 

Jordan R.'s profile image
Jordan R. 
4 years ago

Knowing the documents up front and being more in touch with the title company and realtor. 

Cedric L.'s profile image
Cedric L. 
4 years ago

ok. it just takes too long. plus, PennyMac already held the mortgage and they see the pay history of on time payments, so no need to waste time with unnecessary paperwork. 

Jovany Trujillo A.'s profile image
Jovany Trujillo A. 
4 years ago

The process was fast, clear, and the staff was friendly 

Arturo Patino J.'s profile image
Arturo Patino J. 
4 years ago

It was a smooth, educational and stress free experience refinancing my property with PennyMac. From the start, everyone I spoke with was kind, friendly, informative and I never felt rushed when asking questions. I was kept informed every step of the way and the transaction closed quickly as promised. I will recommend PennyMac to friends and family. 

Eleazar Gonzalez J.'s profile image
Eleazar Gonzalez J. 
4 years ago

Good service. Had some trouble navigating in the system. 

Hector R.'s profile image
Hector R. 
4 years ago

Great agency to work with. They are very professionals and well organized. It was a pleasure working with PennyMac for my refinance. 

Heidi A.'s profile image
Heidi A. 
4 years ago

Our whole refinance experience with PennyMac and Kyle was frustrating. We were scheduled to closed two times and each time it was canceled. The second time, we were not notified of the cancellation and wasted a whole day off from work. Extremely rude. We also had to do hours (not exaggerating) worth of leg work to get this process moving. The only bright spot of this process was Brandais, sales manager. She was very helpful and supportive. I’m grateful to have this refi behind us. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,422 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.