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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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TERRY G.'s profile image
TERRY G. 
3 years ago

Staff was friendly and courteous. 

Loren A.'s profile image
Loren A. 
3 years ago

The notary who closed my loan was unaware that I would be using a POA for my wife. I made this declaration EVERY time I spoke with PennyMac. I stated that I had a stamp as well. When the Notary arrived he stated that he was not made aware of any of this and that he would not allow me to use my stamp with the POA phrase our LAWYER wanted us to use. Me and my arthritis had to write everything out by hand. I WAS LIVID. I may be done with PennyMac forever. This happened during our covid restructure as well. Very Poor Company com... read more

CLAUDIA C.'s profile image
CLAUDIA C. 
3 years ago

Super easy and no time constraint at all. 

Ronald Watkins I.'s profile image
Ronald Watkins I. 
3 years ago

Thanks to everyone who is part of the PennyMac team!!! 

Amber C.'s profile image
Amber C. 
3 years ago

Patient and thorough explanations 

CLARA W.'s profile image
CLARA W. 
3 years ago

I was very pleased with my experience. The participants were cordial, patient, informative regarding the process making sure that I understood their explanations and periodically asking if I had any additional questions or concerns. I appreciate the care and concern demonstrated by the team. I would highly recommend this team to anyone considering this process. 

Derek B.'s profile image
Derek B. 
3 years ago

Easy and quick experience 

Kristin B.'s profile image
Kristin B. 
3 years ago

Great! Thank you 

ALAN H.'s profile image
ALAN H. 
3 years ago

The experience was seam-less and Penny Mac updated me weekly on where the loan process was. When the documents were ready an appointment time was made the rep contacted me to help keep us on track. She arrived on time, was very professional and personal. The service was outstanding! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.