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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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KATHERINE C.'s profile image
KATHERINE C. 
3 years ago

I do not wish to leave a review. 

LARRY L.'s profile image
LARRY L. 
3 years ago

Everyone was very good to work with & worked really hard to close the loan in a timely manner. Everything was as promised & look forward to future business with Pennymac . Great service !! 

Dennis P.'s profile image
Dennis P. 
3 years ago

Brittany was fine but the loan officer was not very helpful. My initial application from PennyMac was withdrawn by PennyMac without contacting me. I am thinking about contacting the CFPB as this caused the need to reapply for a mortgage and led to longer closing times. Again the loan was withdrawn with no contact EVER being made. No reparations were made to correct the situation to me. This was handled very very poorly and if I had not been a PennyMac customer already I would have never went through with this with Penn... read more

Niladri R.'s profile image
Niladri R. 
3 years ago

Quick, efficient, professional. Recommended! 

Lagree Sherman J.'s profile image
Lagree Sherman J. 
3 years ago

Everything was communicated throughout the entire process. 

Cynthia W.'s profile image
Cynthia W. 
3 years ago

My experience with PennyMac was great. 

Mary J.'s profile image
Mary J. 
3 years ago

I appreciated the phone contact and Interaction. However, I feel that too many different people tried to interact either by phone or email. I was not sure if the person I was talking to was actually from your company. Too many hands in the process asking for the same things caused me to feel uneasy. I didn't like the idea of someone sending me a document to sign that posted an amount higher than what I first started with. The process after that went well. The closing was excellent except one document had the wrong amount i... read more

Victor M.'s profile image
Victor M. 
3 years ago

Thank you, Sandi! I appreciate your prompt communication throughout the whole process. 

Stephen G.'s profile image
Stephen G. 
3 years ago

Professional, kind, and very well at answering questions. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.