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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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STEVEN M.'s profile image
STEVEN M. 
4 years ago

Short and sweet 

Noe G.'s profile image
Noe G. 
4 years ago

Only area of concern was the calc of my escrow and title co. A lot of back and forth on numbers. For awhile I was saving roughly $700 then that all changed due to an error. Amount lowered to $400.. Still a savings but emotionally draining. Title co needs to work better w penny mac.. 

Amber R.'s profile image
Amber R. 
4 years ago

Loan officer was very clear and understanding with all my questions and concerns as I went through my refinance process. 

TIMOTHY S.'s profile image
TIMOTHY S. 
4 years ago

Good job 

Robert Johnson I.'s profile image
Robert Johnson I. 
4 years ago

Great service with weekly updates and communication. 

Matthew L.'s profile image
Matthew L. 
4 years ago

A prompt and smooth process with clear and concise communication. 

CARLOS Garcia L.'s profile image
CARLOS Garcia L. 
4 years ago

It was a very unpleasant experience, took more than 4 months to close with no communication from PennyMac, spent several hours calling myself with no answer, closing documents were wrong (had to reschedule 3 times in the middle of pandemic). The estimation end up being significantly different, something I would have never accepted since the begining (ended up accepting because spent too much time on this that I would not want to start again and lose my interest rate). 

CARL K.'s profile image
CARL K. 
4 years ago

Great is all I can say about the Professioal way my experience was handled by PennyMac 

George M.'s profile image
George M. 
4 years ago

Good interaction 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.