This profile has been claimed by the business owner or representative.
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Short and sweet
Only area of concern was the calc of my escrow and title co. A lot of back and forth on numbers. For awhile I was saving roughly $700 then that all changed due to an error. Amount lowered to $400.. Still a savings but emotionally draining. Title co needs to work better w penny mac..
Loan officer was very clear and understanding with all my questions and concerns as I went through my refinance process.
Good job
The process too awhile but the processing agent was great and timely with every response
Great service with weekly updates and communication.
A prompt and smooth process with clear and concise communication.
It was a very unpleasant experience, took more than 4 months to close with no communication from PennyMac, spent several hours calling myself with no answer, closing documents were wrong (had to reschedule 3 times in the middle of pandemic). The estimation end up being significantly different, something I would have never accepted since the begining (ended up accepting because spent too much time on this that I would not want to start again and lose my interest rate).
Great is all I can say about the Professioal way my experience was handled by PennyMac
PENNYMAC has a 4.5 star rating with 5,415 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.