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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great Service, most of the process by phone and online, I never saw them but they gave me and excellent service and a better product, thank you.
The whole experience was great, very detailed and transparent. Robert and Affan took time to answere all my questions leaving me extremely confident with my decision. Everything happened just as they explained absolutely no surprises, which Iove. Actually there was one unexpected surprise...my rate a little lower that what I was expecting, that was awesome!!
Sent 20 pdf 6 times ; discovered error on loan application by loan officer, which could have jeopardized loan; loan almost fell out because of first loan processor's lack of communication; passed around to so many individuals lost count; had to get PennyMac Tech Team involved several times; b/c no response from loan officer & 1st loan processor; ultimately getting higher management involved. Took 3 months to fund b/c of so many glitches Once Robert Winkler took over, everything went smoothly
Great
We had to complete 3 different signing due to improperly drafted documents and poor communication between Pennymac and the company drawing up the paperwork. Our original loan advisor was, at no fault of her own, poorly trained and confused about the process.
Service and weekly communication/updates of progress of loan process was awesome. Have never had this type of experience before in the very same processes I had with other vendors. GOOD JOB M.A.C Team!
Communication was very good and the agent was very professional, prompt and courteous.
I had a great experience re-financing my loan with Penny Mac. Nick made the process quick and easy. Thank you for your help.
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,410 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.