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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Michelle was amazing. Answering all my questions. Keeping us updated through it all.
Professional service.
Everything went according to plan! 👍🏼
I was updated along the way by Michelle with the Mac team. Process was easy and rapid
My'esha did her job correctly and was always very pleasant to work with! However, on Penny Mac's end, there was no answer as to why our closing took so long. As we approached closing it was always a mystery when it would be with unexplained hold ups. Then at the last minute we received 2 different closing estimates with different closing amounts. It was confusing at first but eventually we closed and the numbers worked out fine.
Very prompt and efficient
Mr. Hoffman and Mr. Zayas and the PennyMac team are AWESOME. They made the refinancing process a simple and pleasant experience. Thank you to everyone.
Over all everything was great. With the exception of a couple of late responses regarding the tardiness of closing. If I had just been more inform about the process, it would have been excellent. Never less it was a very great experience from beginning to end. Thank you to Benedick and Monisha for serving me with great customer service.
Overall the communication was very professional resulting in a pleasant experience. The results we experienced were very beneficial to our monthly payment, were grateful for every process as it happened naturally, Spencer and Joleen Kenney.
PENNYMAC has a 4.5 star rating with 5,405 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.