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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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MARK D.'s profile image
MARK D. 
4 years ago

Michelle was amazing. Answering all my questions. Keeping us updated through it all. 

ROGER W.'s profile image
ROGER W. 
4 years ago

Professional service. 

Michael and Mike S.'s profile image
Michael and Mike S. 
4 years ago

Everything went according to plan! 👍🏼 

Michael P.'s profile image
Michael P. 
4 years ago

I was updated along the way by Michelle with the Mac team. Process was easy and rapid 

Claudine H.'s profile image
Claudine H. 
4 years ago

My'esha did her job correctly and was always very pleasant to work with! However, on Penny Mac's end, there was no answer as to why our closing took so long. As we approached closing it was always a mystery when it would be with unexplained hold ups. Then at the last minute we received 2 different closing estimates with different closing amounts. It was confusing at first but eventually we closed and the numbers worked out fine. 

NOAH G.'s profile image
NOAH G. 
4 years ago

Very prompt and efficient 

Darrell M.'s profile image
Darrell M. 
4 years ago

Mr. Hoffman and Mr. Zayas and the PennyMac team are AWESOME. They made the refinancing process a simple and pleasant experience. Thank you to everyone. 

MARIANO LARA J.'s profile image
MARIANO LARA J. 
4 years ago

Over all everything was great. With the exception of a couple of late responses regarding the tardiness of closing. If I had just been more inform about the process, it would have been excellent. Never less it was a very great experience from beginning to end. Thank you to Benedick and Monisha for serving me with great customer service. 

Joleen K.'s profile image
Joleen K. 
4 years ago

Overall the communication was very professional resulting in a pleasant experience. The results we experienced were very beneficial to our monthly payment, were grateful for every process as it happened naturally, Spencer and Joleen Kenney. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.