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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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Mitchell W.'s profile image
Mitchell W. 
4 years ago

The process was the smoothest closing we’ve had. Considering Penny MAC was the pre existing mortgage holder it’s sort of a money grab to have to pay all the title costs & searches,fees,etc on a loan & house just over a year old. That said all the people we dealt with & costs compared with others (Intuit) were 2-3000 less overall,as well as a rate that was a few 10th’s lower. 

Jarrod S.'s profile image
Jarrod S. 
4 years ago

Incorrect closing. Duplicate requests. Unprofessional conduct. Incorrect home address and refusal to correct.  

DANA R.'s profile image
DANA R. 
4 years ago

It was the easiest refinance I have ever done. PennyMac was very helpful and accommodating. 

ANDREW T.'s profile image
ANDREW T. 
4 years ago

Loan process was clear simple and quick! 

Phyllis R.'s profile image
Phyllis R. 
4 years ago

Upfront, fast no problems !!  

Jason G.'s profile image
Jason G. 
4 years ago

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William R.'s profile image
William R. 
4 years ago

No problems, smooth process 

Tracy T.'s profile image
Tracy T. 
4 years ago

More interaction when we had questions and faster responses to inquiries. The loan process took over 90 days which was unreasonable and has slowed the plans we had for reinvesting the cash out funds. 

Eric R.'s profile image
Eric R. 
4 years ago

The closing process was the easiest I’ve ever had! Great job, Penny Mac! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.