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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,422 reviews
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Phyllis R.'s profile image
Phyllis R. 
5 years ago

Upfront, fast no problems !! 

Lucia D.'s profile image
Lucia D. 
5 years ago

. 

JAMES C.'s profile image
JAMES C. 
5 years ago

Mr. Smith was very knowledgeable and kept us informed about each step. 

Justin R.'s profile image
Justin R. 
5 years ago

Great! 

Patrick S.'s profile image
Patrick S. 
5 years ago

The process was extremely lengthy and cumbersome. William Slater and Nicholas Batten were great to work with and come recommended. Unfortunately PennyMac as a company was awful. As a current customer, the process was disorganized, lacked communication, and took an extremely long time. Trying to get ahold of anyone if there was an issue was impossible. I started my refinance in MAY and didn't close until the end of September! Unacceptable. If I could do it again, I would not use PennyMac. 

ROBERT C.'s profile image
ROBERT C. 
5 years ago

Great process - very smooth. 

Alyssa R.'s profile image
Alyssa R. 
5 years ago

Communication was excellent. Very little work was needed on my side, which was very helpful. 

William R.'s profile image
William R. 
5 years ago

No problems, smooth process 

Tracy T.'s profile image
Tracy T. 
5 years ago

More interaction when we had questions and faster responses to inquiries. The loan process took over 90 days which was unreasonable and has slowed the plans we had for reinvesting the cash out funds. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,422 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.