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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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RONALD C.'s profile image
RONALD C. 
4 years ago

Great service. Top performance on all actions. 

Michael G.'s profile image
Michael G. 
4 years ago

Everything went well . 

Justin R.'s profile image
Justin R. 
4 years ago

Great! 

Patrick S.'s profile image
Patrick S. 
4 years ago

The process was extremely lengthy and cumbersome. William Slater and Nicholas Batten were great to work with and come recommended. Unfortunately PennyMac as a company was awful. As a current customer, the process was disorganized, lacked communication, and took an extremely long time. Trying to get ahold of anyone if there was an issue was impossible. I started my refinance in MAY and didn't close until the end of September! Unacceptable. If I could do it again, I would not use PennyMac. 

ROBERT C.'s profile image
ROBERT C. 
4 years ago

Great process - very smooth. 

FREDERICK Maw I.'s profile image
FREDERICK Maw I. 
4 years ago

Better communications. If this is public, why would I want to say anything? Unless it was an all 10 rating. 

Alyssa R.'s profile image
Alyssa R. 
4 years ago

Communication was excellent. Very little work was needed on my side, which was very helpful. 

CYNTHIA F.'s profile image
CYNTHIA F. 
4 years ago

The whole process of refinancing was very easy. 

LADON T.'s profile image
LADON T. 
4 years ago

PennyMac did a excellent job getting us refinanced. Their service was great, answering all my questions and getting the job done quickly. I would highly recommend them. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.