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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Upfront, fast no problems !!
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Mr. Smith was very knowledgeable and kept us informed about each step.
Great!
The process was extremely lengthy and cumbersome. William Slater and Nicholas Batten were great to work with and come recommended. Unfortunately PennyMac as a company was awful. As a current customer, the process was disorganized, lacked communication, and took an extremely long time. Trying to get ahold of anyone if there was an issue was impossible. I started my refinance in MAY and didn't close until the end of September! Unacceptable. If I could do it again, I would not use PennyMac.
Great process - very smooth.
Communication was excellent. Very little work was needed on my side, which was very helpful.
No problems, smooth process
More interaction when we had questions and faster responses to inquiries. The loan process took over 90 days which was unreasonable and has slowed the plans we had for reinvesting the cash out funds.
PENNYMAC has a 4.5 star rating with 5,422 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.