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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My experience with Nicholas Batten was very good. He was very responsive to my questions.
Thank you!
great
Great experience. My Refi was super easy. I already had PennyMac so when I did the refi they only needed 8 documents. All of the fees added up to more than I was originally lead to believe. But the difference wasn’t too drastic.
Denny was very poor with communication. Was asking for same document multiple times and delayed my closing by couple of months. I had to work with his manager Jeff who resolved the issue in one day by clearing smoke on documentation request from under writers. Deeny had no intention or drive to help me and even for final loan numbers and closing I had to work with Nicholas. Worst experience ever. If we have loan processing officers like Denny, I will never recommend PennyMac to my friends
Pennymac did a great job with my loan refinance.
Nicholas was great, I think most of the issues were with the title companies, although there were some unexpected issues with documents at the end. Penny Mac worked overtime to correct mistakes made by previous title/mortgage companies when doing previous refi's, so I appreciate everyones efforts despite the delays at the end. Thank you Nicholas and everyone at Penny Mac!
More information about my loan I kinda felt rushed through the process and would have liked more communication
If I could actually talk to someone right away, not get hung up on everytime I got transferred, if my loan officer would actually be available or at least call back (hard to reach/never called back), communication was garbage throughout whole my Mac team
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,405 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.