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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Good job
Had a good experience during whole process.
Your phone system needs improvement. I called many times and left messages with no reply. I was put in touch with an Amy Walker who doesn't even work for Penny Mac. I had many anxious moments during this process that I needed someone on the MacTeam to answer. I finally got through to Robert Winkler to answer questions. On a different note; I feel your "sign in to my account" is too much security. A time sensitive code is sent to my e-mail to have to put in during sign in is a bit much.
none
Left numerous messages on Friday did not get a call back until Tuesday the following week.
Great responsive service!
I DO NOT WANT TO REVIEW
Everything was communicated well in advance and all my questions were answered promptly. From start to finish this was the smoothest closing ever.
The communication was clear and concise and everything was easy to understand and comprehend. Everyone was polite and friendly. The redundancy and government required forms are a little over the top, but that is no fault of PennyMac. I would definitely recommend PennyMac for their services to anyone.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,405 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.