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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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Donald B.'s profile image
Donald B. 
4 years ago

Carlton was very good at helping us with the loan if I could recommend just him I would but I was very unhappy with the team that worked on my loan they were not informed on my loan passed on false information that I didn’t say and getting a response from Dalia my loan officer was difficult and sometimes no response at all Carlton was the only one who took care of any problems I had and always responded to phone calls and emails 

RONALD K.'s profile image
RONALD K. 
4 years ago

Easy to upload documents. Staff very helpful. I suggest that the software should allow mortgagee to review the actual documents they have uploaded. 

Clyde M.'s profile image
Clyde M. 
4 years ago

Fast and easy 

MELINA P.'s profile image
MELINA P. 
4 years ago

The process was simple, fast and the representatives explained everything thoroughly and clearly. 

Shannan N.'s profile image
Shannan N. 
4 years ago

Will and tim are amazing and actually treated us like we’re human beings noting but respect and always answered my calls and questions we will always use penny Mac 

Horace Lee J.'s profile image
Horace Lee J. 
4 years ago

I was very PLEASED with the whole refinancing process by the pennymac team! 

Dallas S.'s profile image
Dallas S. 
4 years ago

Probably one of the easiest loan processing experiences that I have ever experienced. 

Abhijeet B.'s profile image
Abhijeet B. 
4 years ago

Thank you My'Esah and Terrell for making a complex process simple through your invested time, patience, and expertise. I appreciate everything you do. 

Lawrence S.'s profile image
Lawrence S. 
4 years ago

Refinance was very easy from start to finish. Nathan was a big help with any questions I had. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.