PENNYMAC

Carlos M. 

on Birdeye

5 years ago

Really professional and responded in a timely manner. 

CYNTHIA T. 

on Birdeye

5 years ago

I am really impressed with the way the transition went. I really appreciate how PennyMac and their associates handled the situation 👏. They were patient and helped me with any questions I may have had. And in a short period of time! I am really pleased 😄 with them. Thank you all for helping me with my loan. 

DAVID Tejereso J. 

on Birdeye

5 years ago

We were not informed by our loan officer that we have to pay closing cost fees the escrow officer went to our house did the closing and asked for closing cost. technically before closing loan officer will emailed us in where to Pay/wired money Miscommunication and the instructions are not clearly addressed 

Michael A. 

on Birdeye

5 years ago

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Bradley P. 

on Birdeye

5 years ago

The whole process went as smooth as possible. I liked receiving weekly updates by phone to let me know what was going on each step of the way. 

Mack M. 

on Birdeye

5 years ago

PennyMac personel were very informative and prompt with answers to our questions. Keeping in touch with us via text was very nice. The closing agent was very prompt and got everything done in a timeily manner. It is so nice in this day and times to deal with a truely professional company. 

Michael R. 

on Birdeye

5 years ago

I just want to make sure that the new Loan and the old loan that was paid 319618 is right because I made a payment on September 1 and the new principle was 318989 so where did the 700 more come from? 

LISA R. 

on Birdeye

5 years ago

I am still not sure if our loan closed. There has not been proper communication about the official close date. 

Oliver White J. 

on Birdeye

5 years ago

PennyMac is a very professional and efficient mortgage company.