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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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GABRIEL G.'s profile image
GABRIEL G. 
4 years ago

Excellent Service,Penny Mac people explain clearly. 

Kinsey P.'s profile image
Kinsey P. 
4 years ago

N/A 

Taylor M.'s profile image
Taylor M. 
4 years ago

We had been requested multiple times for the same documents. Submitted early in the week, then requested again on Friday... and get a message saying “to ensure your loan closes on time we need these documents.” 

Miles S.'s profile image
Miles S. 
4 years ago

Dropped my monthly payment, so I am happy! 

MARVIN M.'s profile image
MARVIN M. 
4 years ago

The whole experience was awesome. 

Cory K.'s profile image
Cory K. 
4 years ago

Michelle B. made this whole process as easy as possible. I'm surprised at how simple she made everything for us and truly appreciate it. After only hearing horror stories when it comes to home loans I was pleasantly surprised that none of that applied to our interaction. 

HAZEL C.'s profile image
HAZEL C. 
4 years ago

Great Service!! 

ROGER M.'s profile image
ROGER M. 
4 years ago

My closing documents final numbers were much different than the e-document that was sent to me prior to the closing date. The date had to be pushed back to have the documents revised. I still don't have the information I need to set up my auto payments on he new loan. On a side note, Deion Smith always answered when I called, or called me back very promptly. Also, I was disappointed to find out that lower interest rates were offered to other customers after I had already started my refinance. 

JAMES M.'s profile image
JAMES M. 
4 years ago

N/A 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.