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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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Carlos M.'s profile image
Carlos M. 
4 years ago

Really professional and responded in a timely manner. 

DAVID Tejereso J.'s profile image
DAVID Tejereso J. 
4 years ago

We were not informed by our loan officer that we have to pay closing cost fees the escrow officer went to our house did the closing and asked for closing cost. technically before closing loan officer will emailed us in where to Pay/wired money Miscommunication and the instructions are not clearly addressed 

Codymurl G.'s profile image
Codymurl G. 
4 years ago

It was just easy from start to finish. The communication was good, the system to sign documents electronically was easy to navigate, and the people we're great. 

Bradley P.'s profile image
Bradley P. 
4 years ago

The whole process went as smooth as possible. I liked receiving weekly updates by phone to let me know what was going on each step of the way. 

Mack M.'s profile image
Mack M. 
4 years ago

PennyMac personel were very informative and prompt with answers to our questions. Keeping in touch with us via text was very nice. The closing agent was very prompt and got everything done in a timeily manner. It is so nice in this day and times to deal with a truely professional company. 

Michael R.'s profile image
Michael R. 
4 years ago

I just want to make sure that the new Loan and the old loan that was paid 319618 is right because I made a payment on September 1 and the new principle was 318989 so where did the 700 more come from? 

Kevin F.'s profile image
Kevin F. 
4 years ago

Plenty of helping out and communication. 

LISA R.'s profile image
LISA R. 
4 years ago

I am still not sure if our loan closed. There has not been proper communication about the official close date. 

Oliver White J.'s profile image
Oliver White J. 
4 years ago

PennyMac is a very professional and efficient mortgage company. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.