PENNYMAC

Harvey K. 

on Birdeye

4 years ago

Thanks 

Jesse B. 

on Birdeye

4 years ago

The process too too long, I know that the quarantine had a lot to do with the timing, but I actually considered calling another mortgage lender to get funding thru them. But, it finally went thru. So I'm glad I waited it out. 

Michael F. 

on Birdeye

4 years ago

Seamless, easy process. Every issue we had was promptly addressed. We got a great rate! Thanks Pennymac 

Zachary T. 

on Birdeye

4 years ago

This took much longer than expected to close, but is understandable during these times of changing processes due to COVID fall out. What hurt was the fact that Penny MAC didn’t get my taxes right the first time we closed. Every month that closing got delayed I was being penalized $500. Closing the first time took 25 days. Refinancing with the same company almost exactly a year later due to an error on Penny Macs end that we the customer had to pay for ended up in an entire summer of frustration 

Wayne S. 

on Birdeye

4 years ago

These are hectic times for mortgage loan companies who are handling a huge volume of applications to refinance at significantly lower rates. I experienced some delay being able to talk to a loan officer but once that happened, I received priority attention and the process was thorough and quick. Good people doing a good job! 

JARED S. 

on Birdeye

4 years ago

My conversations with Damon were beyond pleasant, made the experience and process that much better 

Mark W. 

on Birdeye

4 years ago

Thanks 

Timothy F. 

on Birdeye

4 years ago

good services 

Jose Melendez J. 

on Birdeye

4 years ago

Nathan Hoffman was very knowledgeable and responded in a timely manner each time I reached out to him. His communication was very clear and precise.